Refund policy

We want you to feel good about wearing Fireyard. Every shirt is printed especially for your order, and we stand behind the quality of what we send you.

If your shirt arrives damaged, has a printing or manufacturing defect, or isn’t what you ordered, we’ll make it right with a free replacement or a refund for the affected item once we’ve reviewed the issue.

Need help with your order?

Please contact us at fireyardapparel@gmail.com within 30 calendar days of delivery, and include:

  • Your order number.

  • A brief description of the problem.

  • Clear photos showing the issue. If you received the wrong size or color, please include a photo of the garment label.

Please keep the item while we review your request. 

A little texture, a lot of character

Many of our designs intentionally feature a distressed, vintage, or washed-look texture—like a well-seasoned cast iron skillet. These details are part of the artwork, giving the design its rugged, fire-worn character, and aren’t printing defects.

That said, an intentional texture shouldn’t hide a genuine quality issue. If your print appears damaged or noticeably different from the design shown on the product page, please contact us so we can take a look.

Sizes, colors, and changes of mind

Because each shirt is printed to order, we don’t accept returns or exchanges when the item was supplied correctly but you selected the wrong size or color, or changed your mind.

Please check the size guide before ordering. If you’re unsure, contact us—we’re happy to help you choose.

Receiving a different size or color from the one you ordered is covered by our quality guarantee.

Cancellations and order changes

Made a mistake at checkout? Contact us as soon as possible. We’ll do our best to help, but changes and cancellations are only possible if we can stop the order before production begins.

Delivery problems

If your order hasn’t arrived or tracking shows a delivery problem, contact us promptly. We’ll help investigate and determine the appropriate next steps.

Approved refunds are issued to your original payment method. Processing time depends on your payment provider.

This policy does not limit any rights you may have under applicable consumer protection laws.

Thanks for supporting Fireyard. We’re here to help you keep the good times—and the fire—going.